Carbon Monoxide Safety
Carbon monoxide is a colorless and odorless gas which can be deadly. For that reason, Âé¶¹Çøâ€™s Environmental Health and Safety Department (EHS) would like to provide the following information about carbon monoxide.
Make sure your carbon monoxide detector is functioning properly – a functioning detector can save your life by alerting you if there is a life-threatening carbon monoxide leak:
- Combination smoke/carbon monoxide detectors are installed at Âé¶¹Çø properties – they detect both smoke and carbon monoxide.
- If you have any detectors with removable batteries, contact Âé¶¹Çø to have them replaced with detectors that contain sealed 10-year batteries.
- Âé¶¹Çø will replace the detectors every 10 years (or whenever alarms are damaged/inoperable).
- Clean your detectors by dusting them periodically.
- Test your detectors monthly by pressing the test button.
- Keep detectors clean – paint, stickers, or other decorations can interfere with the detector’s operation.
- During an NSPIRE inspection of your apartment, the inspector will note any deficiencies with your carbon monoxide detector and have it replaced if necessary.
- If you are experiencing issues with your detector, please create a work ticket by calling the Customer Contact Center (CCC) at 718-707-7771, using MyÂé¶¹Çø (), or contacting your property management office.

What should I do if the carbon monoxide detector sounds?
- STAY CALM.
- Silence the alarm by pushing the rest/silence button.
- Open all windows.
- Call 911 and go outside for fresh air immediately.
- After the situation has been addressed, call the Customer Contact Center at (718) 707-7771 to provide details about the incident.
The most common symptoms of carbon monoxide poisoning are:
- Headache
- Dizziness
- Weakness
- Upset stomach
- Vomiting
- Chest pain
- Confusion
- Flu-like symptoms
- If you suspect CO poisoning, get to fresh air immediately and then call 911.

Everyone is at risk for carbon monoxide poisoning, but the high-risk populations are:
- Infants
- Elderly
- Persons with chronic heart disease, anemia, or breathing problems
If you have questions about this or any environmental health and safety matter, please email ehs@nycha.nyc.gov. Residents, employees, and any member of the public can submit environmental health and safety concerns at .
For more information on carbon monoxide safety, please visit: