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Carbon Monoxide Safety

Carbon monoxide is a colorless and odorless gas which can be deadly. For that reason, Âé¶¹Çøâ€™s Environmental Health and Safety Department (EHS) would like to provide the following information about carbon monoxide.

Make sure your carbon monoxide detector is functioning properly – a functioning detector can save your life by alerting you if there is a life-threatening carbon monoxide leak:

  • Combination smoke/carbon monoxide detectors are installed at Âé¶¹Çø properties – they detect both smoke and carbon monoxide.
  • If you have any detectors with removable batteries, contact Âé¶¹Çø to have them replaced with detectors that contain sealed 10-year batteries.
  • Âé¶¹Çø will replace the detectors every 10 years (or whenever alarms are damaged/inoperable).
  • Clean your detectors by dusting them periodically.
  • Test your detectors monthly by pressing the test button.
  • Keep detectors clean – paint, stickers, or other decorations can interfere with the detector’s operation.
  • During an NSPIRE inspection of your apartment, the inspector will note any deficiencies with your carbon monoxide detector and have it replaced if necessary.
  • If you are experiencing issues with your detector, please create a work ticket by calling the Customer Contact Center (CCC) at 718-707-7771, using MyÂé¶¹Çø (), or contacting your property management office.
Installing a carbon monoxide detector

What should I do if the carbon monoxide detector sounds?

  • STAY CALM.
  • Silence the alarm by pushing the rest/silence button.
  • Open all windows.
  • Call 911 and go outside for fresh air immediately.
  • After the situation has been addressed, call the Customer Contact Center at (718) 707-7771 to provide details about the incident.

The most common symptoms of carbon monoxide poisoning are:

  • Headache
  • Dizziness
  • Weakness
  • Upset stomach
  • Vomiting
  • Chest pain
  • Confusion
  • Flu-like symptoms
  • If you suspect CO poisoning, get to fresh air immediately and then call 911.
Symptoms of carbon monoxide poisoning

Everyone is at risk for carbon monoxide poisoning, but the high-risk populations are:

  • Infants
  • Elderly
  • Persons with chronic heart disease, anemia, or breathing problems

If you have questions about this or any environmental health and safety matter, please email ehs@nycha.nyc.gov. Residents, employees, and any member of the public can submit environmental health and safety concerns at .

For more information on carbon monoxide safety, please visit: